How OpenStay Works

A structured path from application to operating partnership.

OpenStay is designed to help owners move from uncertainty to clarity through a simple, seven-step engagement model.

Front desk clerk welcoming a guest at an independent hotel

The Process

From application to ongoing optimization.

  1. 01

    See If Your Property Qualifies.

    Owners begin by submitting a short qualification request. This helps us understand your property, your ownership situation, and what you're working toward.

  2. 02

    Introductory Conversation.

    A focused conversation about current operations, goals, and where operating support could make the biggest difference.

  3. 03

    Mutual Fit Review.

    Both sides evaluate whether OpenStay is the right operating partner for your property, your timeline, and your independence goals.

  4. 04

    Participation Agreement.

    If there is alignment, we move forward with a participation agreement outlining the scope of the pilot engagement.

  5. 05

    Private OpenStay Property Assessment.

    Each participating property receives a private, property-specific assessment after the formal relationship begins. The assessment becomes the foundation for implementation and ongoing improvement.

  6. 06

    Implementation.

    We introduce the operating systems, reporting, and support structure designed specifically for your hotel.

  7. 07

    Ongoing Optimization.

    We meet regularly to review performance, refine execution, and identify the next opportunities for improvement.

Built on a few simple principles.

Independence is preserved. OpenStay does not take ownership, franchise the hotel, or require a rebrand. Owners remain in control.

Support is structured. Every engagement begins with discovery and ends with a clear operating plan. We do not promise results we cannot influence.

Technology is a tool, not the product. We help select and operate systems that fit the hotel, without locking owners into a single provider.

Clarity is the goal. Reporting, workflows, and public presence should help owners make better decisions with greater confidence.

See if your property is a fit.

A brief qualification request is the first step toward the Founding 50 pilot.